A. If you made your payment by credit card online, please visit our website(www.gugak.go.kr). You can manage your seat information online.
If you paid with the option of deposit without an account or if you made your reservation via telephone, please call 02-580-3300 (Customer Support Team) for the management during the available period. No fee will be charged for rearrangement of your reservation.
If you bought your ticket on site, please visit our Center (Pungnyu Sarangbang, 1F, Customer Support Team) during the period in which ticket management is available. The workhour of our Customer Suppoer Team is: 09:00 AM ~ 06:00 PM, Mon ~ Sat (we do not work during official holidays)