Seat changes are not available. To change your seat, you must cancel your existing reservation and make a new booking.
Online & Mobile Reservations:
Cancel and rebook via the National Gugak Center website
Telephone Reservations:
Contact the Customer Support Team at +82-2-580-3300, then select Option 1 to cancel and rebook
In-person Reservations:
Visit the Customer Support Team (1st floor, Pungnyu Sarangbang) at the National Gugak Center with your issued ticket. After cancellation and ticket disposal, you may proceed with a new booking.
* The workhour of our Customer Suppoer Team is: 09:00 AM~06:00 PM, Mon~Sat (we do not work during official holidays)